Sonic Electronix, Inc.

Sales Associate_Online Retail - Chatsworth

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Job

Active since 22-08-2015 Job category Sales - Retail
Location Chatsworth Level Entry level / Graduate
Educational level GCSE / A-Level / Highscho... Employment type -
Hours 25 - 40 Salary Base + Commission

Overview

This role will be filled by a bright, enthusiastic and highly motivated individual who has a passion to provide over the top service and desire to sell high-end electronics to our online guest. 

The Sales Associate will report to the Sales Manager and is responsible for communicating, by phone, with shoppers who have questions regarding orders, products and services. This important position is responsible for casting the company vision of spreading audio bliss through thoughtful product curation, accurate information, and expert advice - one person at a time.


The ideal candidate has multiple years of experience in sales in an audio field.



Responsibilities

  • Maintain best in-class customer experience and product support through our communication channels
  • Identify and adapt to consumer behavior to satisfy customer needs on first contact
  • Recommend accessories and related products across items and categories
  • Follow through with commitments to guests
  • Build brand excitement based on company needs
  • Emphasize product features based on analyses of customers’ needs, and technical knowledge of product capabilities and limitations.
  • Perform in a manner that will prevent errors and omissions.
  • When necessary facilitate customer returns from the start to finish of the process.
  • Display time flexibility towards shifts as per needs of workflow.
  • Contribute to monthly sales and service team goals.
  • Maintain up-to-date awareness of company merchandise, industry trends and upcoming products
  • Complete & Maintain certification requirements

Basic Qualifications

  • Passion for audio, consumer electronics and/or automotive
  • High School Diploma
  • 2+ years retail sales experience 
  • Outstanding Communication skills
  • Outstanding creative sales skills

 

Preferred Qualifications

  • MECP Certification
  • Organized and able to deliver results in a fast-paced environment

Compensation

  • Starting Wage: $10/hr plus Commission
  • Commission based on revenue and margin goals
  • Additional periodic bonus opportunities and other incentives available


Physical Requirements
Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting of files, computer printouts, and merchandise on occasion. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

More information
This listing is a full-time job

Job category Sales - Retail
Industry / Industries E-commerce
Region United States
Keywords Retail, E commerce, Sales, ecommerce, commission

Contact information

Name Lucas Lazore

Location

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